Returns & Refunds
Effective: October 2026
At Kashika, we want you to love every piece you receive. If something isn't quite right, we're here to help — quickly and fairly.
Return Window
You may request a return of a standard-size piece (S–XL) within 3 days of delivery. Items must be unworn, unwashed and unaltered, with all original tags attached and in the original Kashika packaging.
Final Sale Items
- Pieces made to your measurements (Custom size)
- Pieces altered at your request
- Jewelry
- Sale and clearance items
- Items marked "Final Sale" on the product page
- Gift cards
How to Start a Return
- Email kashikatheshiningone@gmail.com within 3 days of delivery with your order number and reason
- We'll reply with return instructions within 2 business days
- Pack the piece securely with all original tags and packaging
- Ship it back with a trackable shipping method — return shipping is paid by the customer unless the item is faulty or incorrect
Refund Timeline
Once we receive and inspect your return, approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable. For international orders, duties and import taxes are non-refundable.
Damaged or Incorrect Items
If your piece arrives damaged or isn't what you ordered, email us within 3 days of delivery with your order number and photos. We'll replace it or refund you in full, including shipping.
Need Help With a Return?
kashikatheshiningone@gmail.com
Kashika — The Shining One
Virginia, USA
