Our Commitment

Returns & Refunds

Effective Date: July 2025

At Kashika, we want you to love every piece you receive. If something isn't quite right, we're here to help — quickly and fairly.

Quick Summary: Returns within 3 days. Items must be unworn with original tags. Jewelry, custom pieces, and sale items are final sale. Refunds processed within 3 business days.
01

Return Window

We accept returns within 30 days of delivery for most items. Items must be unworn, unwashed, with all original tags attached, and in their original packaging.

02

Items NOT Eligible — Final Sale

  • Jewelry (earrings, nose pins, body jewelry)
  • Stitched or customized/tailored items
  • Bridal pieces and made-to-order outfits
  • Sale and clearance items
  • Sleepwear, Shapewear, petticoats, and dupattas (sold separately)
  • Items marked "Final Sale" on the product page
  • Gift cards
03

How to Initiate a Return

  • Email returns@kashikaboutique.com within 3 days of delivery with your order number and reason
  • We'll respond with return authorization and shipping instructions within 2 business days
  • Pack the item securely with all original tags and packaging
  • Ship the item back using a trackable shipping method
04

Refund Timeline

Once we receive and inspect your return, approved refunds are processed within 5–7 business days to your original payment method. Original shipping charges are non-refundable.

05

Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, email us within 48 hours of delivery with your order number and photos. We'll arrange a free return and provide a full refund or replacement.

Need Help With a Return?

returns@kashikaboutique.com
Kashika — The Shining One
Virginia, USA